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F.A.Q

Frequently asked questions


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Yes. Your Neighborhood Connection LLC is a licensed, non-medical care agency with the Pennsylvania Department of Health. License # 29633601


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Anyone over the age of 18 years old who is looking for supportive services provided in their home.


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Yes, our service visits are a minimum of 3 consecutive hours on any given day.


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Depending upon your needs and the number of service hours required, the cost of in-home care services typically run significantly less than personal care, assisted living or a skilled nursing center.


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Absolutely. Although our services are set up and priced to provide long-term care, which we define as four weeks or longer, we can provide services for shorter assignments and respite care – and on relatively short notice.


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Our services are available for as little as a few hours per week to 24/7, 365 days a year. We do our best to conform to our clients' needs and preferences.


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Contact us either via email at Karen@YourNeighborhoodConnection.org or give us a call at 717-627-0072 to schedule a free in-home, no obligation consultation. We will assess your specific situation and needs, and mutually develop a tailored care plan. Then, we will identify a Care Companion(s) who has the skills, personality and availability to assist you.


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Non-medical, in-home care services are private pay and are not covered under Medicare/Medicaid insurance plans. If you have a Long Term Care insurance policy, please let us know since many LTC policies include some in-home service benefit coverage. We require you to pay us directly and we will be happy to help you obtain reimbursement from your policy if applicable.


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YNC generates bi-weekly invoicing; i.e. on the 15th and the last day of each month. Remittance options include check, credit card or ACH remittance.


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Our standard rates are for individual care. However, if care would be required for two individuals living together, then the incremental rate would be based on the extent of their individualized needs. A tailored rate would be created for a tailored care plan.


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Extensive and personalized screening for all new Care Companion prospects is a high priority for us. Your Neighborhood Connection has a comprehensive screening process which includes a Criminal Background Clearance, MVR Driving History, TB screening, and professional references.


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Yes. Your Neighborhood Connection Care Companions are direct care workers of Your Neighborhood Connection and have comprehensive liability insurance coverage.


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Absolutely. Our employees come from a variety of backgrounds; many have worked in senior care for years and some are even retired LPNs/RNs who still long to be connected and actively involved in caring for individuals with in-home care needs. Training is an ongoing initiative and remains a top priority of Your Neighborhood Connection.

Senior home care companions helping around the house